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CANCELLATION POLICY

In case of cancellation

Covid cancellation - Where a customer cancels due to Government restrictions that are either not removed as expected, extended, imposed or reimposed, the customer will be contacted and offered a refund or credit note (to be used at a later time), where such an offer is at the absolute discretion of the operator. The operator reserves the right to withhold some monies to cover administrative expenses and other losses, dependent on when notice of cancellation is given by the customer.


Other cancellations - 

  • Within one month of the tour - full refund.  

  • Within two weeks - 50% refund.  

  • Less than two weeks but within 48 hours - no refund but an offer to apply monies paid as a credit on future tours

  • Less than 48 hours - no refund